Wishlist

Your wishlist is empty

  • ☀️ Summer break from August 1st to 23rd — Orders are still being shipped 📦, but our customer service team is taking a short break. We’ll reply to your messages as soon as we’re back. Have a wonderful summer! 💛

    • Shipping within 24/72h max, everywhere in France and Europe.

    • Delivery within 2 to 4 business days after shipping!

    0
    0

    Cart (0)

    Your cart is empty

  • BANNIERE-2400-X-1350-PX_e75665ae-7f35-48f8-afe0-d1de024b7a81 BANNIERE_MOBILE_833_x_1000_px

    FAQ

    All about TAGZ

    Here are the questions you asked us most frequently.

  • Products

    Below are some common questions about our products

    What types of boxes do you offer?

    At Tagz, we offer you two simple and effective options:

    • The Boxes : Perfect for precise selection, with a fixed number of sorted items.
    • The Kilo Deals : Ideal for larger volumes at an unbeatable price!

    What clothes and brands do we find in your boxes?

    Our boxes are filled with iconic vintage clothing, perfect for attracting your customers! You will find a wide selection of shirts, jeans, T-shirts, sweaters, workwear…and much more.

    And because quality is essential, we select pieces from major brands as Ralph Lauren, Levi's, Dickies, Patagonia, The North Face and many more. A great way to offer your store vintage gems that make a difference!

    Can I resell my clothes to TAGZ?

    No, we do not buy back clothes.

    However, if you are semi-wholesaler or professional, do not hesitate to contact our sales department for possible collaborations.

    Where do your vintage clothes come from?

    We work with international suppliers specialized in vintage and second-hand fashion.

    Each batch is carefully sorted and selected to meet current market standards.

    Who are our clothes for?

    Our lots are intended for professionals but also for individuals, in particular:

    • Vintage shops (physical & online)
    • Second-hand textile retailers
    • Resellers on Vinted, Depop & specialized marketplaces

    Do you offer retail sales?

    No,TAGZ is a wholesaler and only sells wholesale (lots per kilo or per piece).

    How does clothes sorting work?

    Our process takes place in several stages:

    1. Sourcing & initial sorting by our international suppliers.
    2. Selection and categorization according to TAGZ trends and standards.
    3. Quality control to eliminate possible counterfeits as well as excessively damaged parts.

    What is the quality of the clothes in the batches?

    Understanding our grades

    Every box displays a badge indicating its composition. Here is what each grade means:

    🟢 Grade A — good overall condition

    Garments that meet professional second-hand standards: few or no visible flaws. Resellable after a simple wash and press.

    🟡 Grade B — visible signs of wear

    Usable pieces showing more pronounced marks of use: light stains, fading, fabric wear or minor flaws. Well suited to resale at an adjusted price, or after light reconditioning.

    What each badge means:

    • Badge "Grade A/B" → around 80% Grade A + 20% Grade B.
    • Badge "Grade B" → 100% Grade B (no Grade A pieces).
    • Badge "Bale" → around 75% Grade A on average, a rate that varies from one bale to the next.

    👉 Always refer to the badge shown on each box: it states the exact composition of that particular lot.

    Compressed bales: what to expect

    A bale is not a box. It is sold exactly as we receive it: press-compressed and strapped. We remove no pieces, we recompose nothing, and we do not wash.

    • Around 75% Grade A on average, against ~80% for a box. This is an observed average that varies from one bale to the next: as no re-sorting is carried out, the composition depends entirely on the incoming shipment.
    • The clothes arrive creased. This is the effect of compression and has no impact on the fabric: steaming is enough.
    • Washing and ironing are your responsibility before listing.
    • Neither brands, nor sizes, nor models are guaranteed piece by piece. What the product page describes is an average composition, not a certified item-by-item content.

    This is the accepted trade-off for the lowest price per piece in our catalogue: less selection upstream, more reconditioning work, and the widest margin once that work is done.

    The reality of second-hand

    Like any garment that has already had a first life, some items show natural signs of use: softened fabric, less rigid finishes, small imperfections that come from washing and time. These characteristics are inherent to vintage clothing and part of the product's life cycle.

    Our advice for getting the most from your resale

    Before listing, plan for light care: washing, ironing, and where needed stain removal or a minor repair. This reconditioning work makes a clear difference to how the pieces present and how attractive they look.

    To learn more about our grading system and the distinction between Grade A and Grade B, see our dedicated guide.

    Will I receive exactly the items seen in the photo?

    No, the photos are examples of what you can find in our lots.

    These photos are taken by us from representative clothing from our arrivals, which gives you an indication of the type of products, general quality and styles offered, without guaranteeing the presence of identical models, brands, sizes or colors in your order.

    Orders

    Below are some of the common questions about orders

    Why trust TAGZ?

    At TAGZ, your second-hand clothing wholesaler, we do everything we can to guarantee you a reliable, simple and secure shopping experience:

    Trusted French company

    We are a French company, based in Oise, near Paris, with a share capital of €30,000. With several years of experience in the wholesale of clothes used, we know perfectly the needs of professionals.

    Quality controlled

    All our products are hand-sorted and carefully inspected. Our lots are mostly composed of Grade A clothing, selected for their good overall condition and resale potential.

    As with any second-hand product, some items may show normal signs of wear related to their previous use.

    Stock in France & fast shipping

    Our items are in stock in our warehouse. All order is shipped within 24 to 72 hours, without customs fees, with a delivery fast and real-time tracking.

    Big brands at great prices

    Ralph Lauren, Nike, Tommy Hilfiger, Adidas… Our offer includes a wide clothing range of brands sought after, at the best price so you can maximize your margins.

    Customer service at your disposal

    Our team is available by phone, email, chat or social media to answer any questions you may have before or after yourpurchaseYour satisfaction is our priority.

    A sustainable & responsible partner

    By choosing TAGZ, you promote recycling, the circular economy and contribute to reducing the ecological impact of fashion thanks to second-hand clothes.

    TAGZ supports resellers at every stage, with an offer designed for a sustainable business.

    What payment methods are accepted?

    We accept payments by credit card, PayPal, and Apple Pay through a 100% secure process.

    For the custom orders, contact our support.

    Can we pre-order a specific stock?

    Yes, for any specific request or custom order, contact us directly.

    How can I be informed of upcoming restocks?

    YES, when one of our products is out of stock, you can create an email alert to be notified of new arrivals.

    You can also subscribe to our newsletter to be the first to know.

    Shipping & Returns

    Below are some common questions about shipping, returns, and exchanges.

    What are the delivery times and conditions?

    We prepare your orders in 24 to 72 working hours, ready to be shipped so that you can receive your stock as soon as possible.

    The shipping time corresponds to the time required to prepare and hand over the package to the carrier.
    The delivery time will then depend on the shipping method chosen and your location.

    If you are close to our warehouse, you can also collect your order directly on site (only on weekdays between 9 a.m. and 6 p.m.).

    Estimated delivery times (after dispatch):

    • France: 1 to 2 working days at home, 3 to 4 working days at a relay point.
    • International: 2 to 4 working days.

    These delivery times are indicative only and may vary depending on the destination, the carrier and the volume of the order.

    Do you accept returns or exchanges?

    Yes, you have a 14-day processing time from the date of receipt of your order to notify us of your wish to return.

    Returns are accepted only on a complete batch, not used, andin its original state It is not possible to return a selection of parts from the same batch.

    The return shipping costs remain the responsibility of the customer, unless we have made a proven error.

    What should I do if I haven't received my order?

    If your order is marked as shipped, we invite you to check the delivery status using the tracking number communicated by email.

    In case of delay or problem reported by the carrier, please contact us so that we can open an investigation with the delivery service concerned.

    Please note that delivery times are indicators and may vary depending on the carrier, the period or logistical constraints beyond our control.

    What should I do if my package is damaged or incomplete upon receipt?

    Upon receiving your package, check its condition before signing.

    • If the package is visibly damaged, refuse it from the carrier and contact us immediately at contact@tagz.now or by phone.
    • If any items are missing or damaged despite an apparently intact package, please inform us within 48 hours of receipt, attaching photos of the items and packaging.

    We will then take the necessary steps to resolve the problem, in accordance with our shipping policy and applicable legal guarantees.

    ⚠️ Note: Delivery times and carrier liability apply until the package is actually delivered. Order conformity is guaranteed only upon receipt of the package by the customer.

    Do you have another question?

    Our team is available to answer them from Monday to Friday, 9am to 6pm.